Cancellation policy

Wedding & Event Cancellations:

Custom event floral designs, weddings, and large-scale installations require advance planning, flower sourcing, and dedicated labor. As a result, event cancellations are not covered by our standard retail refund policy. All cancellations, postponements, and schedule adjustments for weddings and events are strictly governed by the terms, deposit schedules, and conditions outlined in your signed Event Floral Contract.

 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.